Shipping policy

Shipping policy

Last updated: May 2026

This shipping policy applies to orders placed through gigglz.co.uk.

Where we deliver

Gigglz currently delivers to UK addresses only.

How delivery works

Gigglz cards are printed to order. You can choose to send your card directly to someone else, or send it to yourself with an envelope.

If you order multiple cards, delivery options and costs may depend on whether the cards are being sent to one address or to multiple different addresses.

Delivery options and costs

Available delivery options and final delivery costs are shown at checkout before you place your order.

Delivery costs are calculated based on the cards in your basket, the delivery option selected, and whether your order is being sent to one or more addresses.

Estimated delivery dates

Delivery dates and delivery estimates are shown during checkout. We’ll do our best to meet the expected delivery timing, but delivery dates are estimates unless clearly stated otherwise.

Postal and courier services can occasionally be delayed due to circumstances outside our control, including busy periods, bank holidays, weather disruption, operational issues or other events affecting delivery networks.

Scheduled delivery

Where available, you may be able to choose a target delivery date. Available dates take into account production time, weekends and England and Wales bank holidays.

We’ll aim to dispatch your order so that it reaches the recipient as close as possible to the selected delivery date, but exact delivery on a specific date cannot always be guaranteed unless the delivery option selected specifically offers that guarantee.

Order processing

Orders are processed after payment has been completed. Because cards are printed to order, changes or cancellations may not be possible once an order has entered production.

Please check names, addresses, messages, spelling and delivery details carefully before placing your order.

Incorrect addresses

Customers are responsible for providing accurate delivery details. If an address is incomplete or incorrect, your order may be delayed, returned, or unable to be delivered.

If you notice a mistake in the delivery address, please contact us as soon as possible. We cannot guarantee that changes will be possible once the order has entered production or dispatch.

Delivery issues and non-arrival

If your order has not arrived within a reasonable time after the expected delivery date, please contact us so we can look into it.

Where an order is confirmed as lost, significantly delayed, damaged in transit, or affected by an error in the delivery process, we may offer a replacement, refund, or another suitable resolution depending on the circumstances.

How to contact us

If you have a delivery question or need help with an order, please contact us through our Contact us page or email us at hello@gigglz.co.uk.